HELP

What are the installer eligibility requirements?

For safety and compliance, accredited vendors must use installers who meet strict criteria:

  • Grid Connected Battery System (GCBS) accreditation – Installers must hold GCBS accreditation from Solar Accreditation Australia (SAA). You can check whether your installer is accredited via the SAA website.

  • WorkSafe electrical contractor licence – A current electrical contractor’s licence is required to legally carry out battery installations. This licence is issued by WorkSafe WA.

  • Training – Installers must complete relevant training courses provided by Horizon Power and/or Synergy to understand network‑specific requirements.

  • Technical and safety compliance – Installers must follow Western Power’s and Horizon Power’s technical requirements, including network protection settings, isolation procedures and internet connectivity, and must agree to post‑installation safety audits. Additionally all installations must go through the required registration and testing processes prior to a rebate or no-interest loan being paid out.

  • Insurance – Vendors must have public and professional indemnity insurance to cover their installation work.

By using a qualified installer, you protect your home, comply with network rules and ensure your system meets the VPP and rebate requirements.

Related Articles
What is the vendor accreditation process?
What are the installer eligibility requirements?
Do I need an electrical contractor’s licence to participate?

Important information*

This information does not constitute financial advice and you should consider whether it is appropriate to your circumstances before you act in reliance on it. Any opinions, forecasts or recommendations reflect the judgement and assumptions of Plenti as at the date of publication and may later change without notice.

Acknowledgement of Country

Plenti respects and honours Aboriginal and Torres Strait Islander Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

We recognise the Gadigal people of the Eora Nation, who are the traditional custodians of the land on which Plenti’s Sydney office stands, and the Kaurna people as the traditional owners of the Country where our Adelaide team is located.