HELP

What is Plenti’s role as Scheme Administrator?

Plenti has been appointed by the Western Australian Government to administer the WA Residential Battery Scheme. As Scheme Administrator, Plenti is responsible for:

  • Accrediting and onboarding battery vendors and installers, including verifying credentials and insurance.
  • Assessing customer and property eligibility for the rebate and no‑interest loan, and ensuring the battery system meets technical requirements.

  • Facilitating payment of rebates and settlement of no‑interest loans directly to accredited vendors on the customer’s behalf.

  • Undertaking responsible‑lending assessments for the loan component and providing loan servicing and customer support.

Plenti acts as a bridge between the government program, approved vendors and participating households to ensure a smooth, compliant experience. Plenti is not responsible for providing technical assistance or advice or determining the scheme rules.